At Hacsons, we believe in providing complete transparency and support to our valued clients. Below are some of the most commonly asked questions about our services, ordering process, delivery, and more. If you have any other inquiries, feel free to contact us directly — we’re always here to help!
Hacsons specializes in providing premium hardware, construction materials, and related solutions. We also offer expert consultation to help you select the right materials for your project needs.
You can place an order by contacting us directly through our website’s contact form, emailing us at sa@hacsons.com, or calling us at +92-340-4500050.
Yes, we provide delivery services nationwide. Shipping times and charges may vary depending on your location and order size.
We accept bank transfers, online payments, and, in some cases, cash on delivery (COD). Our team will guide you through the available payment options when confirming your order.
Orders are typically processed within 2–4 business days. Delivery usually takes 5–7 business days, depending on your location and the availability of products.
If you need to modify or cancel an order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.
We accept returns within 7 days of delivery for items that are damaged, defective, or incorrect. Items must be unused, in their original packaging, and accompanied by proof of purchase. Approved refunds are processed within 5–10 business days.
To initiate a return, please email us at sa@hacsons.com or call +92-340-4500050 with your order details and the reason for return.
Some products may come with a manufacturer’s warranty. Please inquire at the time of purchase for warranty details specific to the product you are buying.
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